Effective Date: July 24, 2025

At DGKS Lifesciences Private Limited, your privacy is important to us. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you use our website and services, including the sale and delivery of pharmaceutical products.

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1. Information We Collect

We may collect the following personal and sensitive information from you:

• Name, age, gender

• Contact details (phone number, email address, postal address)

• Medical prescriptions (for prescription-based orders)

• Order and payment history

• Device and usage data (through cookies and analytics tools)

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2. How We Use Your Information

Your information is used for:

• Processing and delivering orders

• Prescription validation

• Customer support and communication

• Improving website functionality and user experience

• Sending transactional emails and health-related offers (only with consent)

• Legal compliance and regulatory reporting

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3. Prescription Medicines and Legal Compliance

We strictly adhere to the rules set by the Drugs and Cosmetics Act, 1940 and the guidelines laid by the Central Drugs Standard Control Organization (CDSCO). We only process prescription medicine orders upon valid prescription submission.

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4. Sharing of Information

We do not sell your data. We may share it with:

• Delivery partners for shipping purposes

• Payment gateway providers for transaction processing

• Regulatory authorities if legally required

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5. Data Protection

We implement strong physical, technical, and administrative safeguards to protect your data. However, while we strive to use acceptable means to protect your personal information, no method of transmission over the internet is 100% secure.

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6. Your Rights

You have the right to:

• Access your data

• Correct any inaccuracies

• Withdraw consent for marketing

• Request deletion (subject to legal retention requirements)

To exercise these rights, contact us at the details below.

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7. Cookies & Tracking

We use cookies to enhance user experience and analyze site traffic. You can manage cookie preferences through your browser settings.

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8. Changes to This Policy

We reserve the right to modify this policy at any time. Any updates will be posted on this page with the updated effective date.

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Contact Us

DGKS Lifesciences Private Limited
1st Floor, D-2, 4/30, Sector-O, Transport Nagar, Lucknow – 226016
📞 Phone: 7704927533
📧 Email: cfa.dgks2025@gmail.com